Privacy Policy

Our privacy policy and how we use your data

This Privacy Policy describes how Earn Coupon doo ("Company," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or interact with us. This Policy applies to our website https://app.rumora.ai and https://www.rumora.ai (collectively, the "Site"), our YouTube comment marketing platform, and related services (collectively, the "Services").

We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand how we handle your data.

By using our Services, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services. This Privacy Policy may change from time to time. Your continued use of our Services after we make changes constitutes your acceptance of those changes.

TABLE OF CONTENTS

  1. INFORMATION WE COLLECT
  2. HOW WE USE YOUR INFORMATION
  3. DISCLOSURE OF YOUR INFORMATION
  4. YOUTUBE DATA
  5. DATA RETENTION
  6. SECURITY OF YOUR INFORMATION
  7. YOUR PRIVACY RIGHTS
  8. COOKIES AND TRACKING TECHNOLOGIES
  9. THIRD-PARTY WEBSITES
  10. CHILDREN'S PRIVACY
  11. INTERNATIONAL TRANSFERS
  12. CHANGES TO THIS PRIVACY POLICY
  13. CONTACT US

1. INFORMATION WE COLLECT

Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you register for an account, express interest in obtaining information about us or our Services, or otherwise interact with us.

Information we collect may include:

  • Account Information: Name, email address, username, password, and contact details.
  • Billing Information: Payment method details, billing address, and transaction history.
  • Marketing Content: Comment content, brand information, and marketing preferences.
  • Communications: Feedback, support requests, and correspondence.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our Services. This information may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

This information is primarily used to maintain the security and operation of our Services, for internal analytics and reporting, and to improve the user experience.

2. HOW WE USE YOUR INFORMATION

We use your personal information for legitimate business purposes, including:

  • 1
    Providing and managing our Services: To create and maintain your account, process payments, and deliver our YouTube comment marketing services.
  • 2
    Improving our Services: To analyze usage patterns, troubleshoot issues, and develop new features.
  • 3
    Communication: To respond to your inquiries, provide support, and send administrative information.
  • 4
    Marketing: To send you marketing communications and promotional materials (with your consent where required by law).
  • 5
    Security and fraud prevention: To protect our Services, users, and detect or prevent fraudulent transactions.
  • 6
    Legal compliance: To comply with applicable laws, regulations, and legal processes.

3. DISCLOSURE OF YOUR INFORMATION

We may share your personal information in the following situations:

  • Third-Party Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • YouTube and Google: To provide our Services, we may share necessary information with YouTube and Google in compliance with their terms of service and API policies.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Obligations: We may disclose your information where required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or investigate potential violations of our Terms of Service.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

4. YOUTUBE DATA

Our Services integrate with YouTube's API Services. By using our Services, you acknowledge and agree:

Our use of YouTube API Services is subject to the YouTube Terms of Service and the Google Privacy Policy. We treat any data received through YouTube's API Services in accordance with these terms.

You may revoke our access to your YouTube data at any time by visiting Google's Security Settings and revoking access to Rumora.

We limit our usage of YouTube API data to those purposes necessary for providing our comment marketing services. We do not use this data for any undisclosed or unauthorized activities.

5. DATA RETENTION

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We also maintain data in a form that permits identification of account holders for no longer than is necessary for the purposes for which the personal data is processed. When your personal data is no longer required for the purposes for which it was collected, or when you delete your account, we will securely delete or anonymize your personal data, unless we are legally required to maintain certain information.

6. SECURITY OF YOUR INFORMATION

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of our systems.

In the event of a data breach that affects your personal information, we will take steps to notify you and relevant authorities in accordance with applicable laws.

7. YOUR PRIVACY RIGHTS

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

  • Right to Access: You may request information about the personal data we hold about you.
  • Right to Rectification: You may request that we update or correct inaccurate data.
  • Right to Erasure: You may request that we delete your personal data under certain circumstances.
  • Right to Restrict Processing: You may request that we restrict the processing of your data.
  • Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
  • Right to Object: You may object to our processing of your personal data.

To exercise these rights, please contact us at admin@rumora.ai. We will respond to your request in accordance with applicable law.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to access or store information. These technologies help us analyze traffic, customize content, and improve your experience.

Types of cookies we use:

  • Essential Cookies: Necessary for the operation of our website and Services.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Preference Cookies: Allow our website to remember your preferences.
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can control cookies through your browser settings and other tools. However, if you block certain cookies, you may not be able to use all functionalities of our Services.

9. THIRD-PARTY WEBSITES

Our Services may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10. CHILDREN'S PRIVACY

Our Services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will promptly delete that information. If you believe we might have any information from a child under 16, please contact us.

11. INTERNATIONAL TRANSFERS

Our Services are operated from Serbia. If you are accessing our Services from outside Serbia, please be aware that your information may be transferred to, stored, and processed in Serbia and other countries where our servers and service providers are located.

By using our Services, you consent to the transfer of your information to Serbia and other jurisdictions which may have different data protection rules than those in your country of residence. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy.

12. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. CONTACT US

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Earn Coupon doo

Vodovodska 75, 11030 Belgrade, Serbia

PIB: 107955125

Email: admin@rumora.ai

Last Updated: June 1, 2023