Terms of Service

Rumora is a YouTube comment marketing platform that helps brands gain visibility through strategically placed comments in YouTube videos. Our service helps drive brand awareness, increase search volume, and boost website traffic through native comment placement.

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in Serbia and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purposes only.

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Services; (5) you will not access the Services through automated or non-human means, whether through a bot, script, or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

We accept various forms of payment via our payment processor. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. All payments shall be in US dollars or the equivalent exchange rate.

Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable subscription. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribe to the Services.

Cancellation

All purchases are non-refundable unless required by law. If you are a user living in the European Union, you have the right to cancel your subscriptions and obtain a refund within 14 days of signing up for, upgrading to, or renewing a subscription by contacting our support via email at admin@rumora.ai.

You can cancel your subscription at any time by logging into your account and following the cancellation steps. Your cancellation will take effect at the end of the current paid term.

Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

• 1
  Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
• 2
  Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
• 3
  Circumvent, disable, or otherwise interfere with security-related features of the Services.
• 4
  Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
• 5
  Use any information obtained from the Services to harass, abuse, or harm another person.
• 6
  Make improper use of our support services or submit false reports of abuse or misconduct.
• 7
  Use the Services in a manner inconsistent with any applicable laws or regulations.
• 8
  Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that interferes with any party's uninterrupted use and enjoyment of the Services.
• 9
  Engage in any automated use of the system, such as using scripts to send comments or messages.
• 10
  Use the Services to advertise or offer to sell goods and services in a manner that violates applicable advertising or consumer protection laws.

Many countries have specific laws regarding advertising disclosure, sponsored content, and online marketing practices. These laws may require clear disclosure of commercial relationships or paid promotions. As the user of our Services, you must:

• 1
  Understand and comply with all advertising laws and regulations in jurisdictions where your comments may be viewed.
• 2
  Ensure that any claims made about your products or services in comments are truthful, not misleading, and can be substantiated.
• 3
  Obtain any necessary rights, licenses, consents, or permissions before mentioning third parties, products, or services.
• 4
  Follow platform-specific rules and terms of service for YouTube and any other platforms where content appears.
• 5
  Provide appropriate disclosures when required by law.

We do not provide legal advice about advertising compliance. The burden of legal compliance rests entirely with you, the user. We strongly recommend consulting with qualified legal counsel familiar with advertising regulations in relevant jurisdictions before using our Services.

The Services may allow you to create comments and other content to be published on YouTube. Any content you contribute must comply with these Terms of Service, our Comment Guidelines, and all applicable laws and regulations.

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: