Refund Policy

Our refund policy and how we handle refunds

7-Day Money-Back Guarantee

At Earn Coupon doo ("Company," "we," "us," "our"), we stand behind the Rumora platform with a comprehensive 7-day money-back guarantee. If you're not satisfied with our platform after giving it a proper trial, you can get a full refund.

To ensure you experience the full value of our platform, we require that you add at least 50% of your plan's video quota and attempt to post at least 1 comment on each video. This allows you to see how our AI comment generation, posting system, and analytics work together to drive results for your brand.

If you have any questions about our refund policy, please contact our team at admin@rumora.ai.

HOW IT WORKS

1

Try Rumora Risk-Free

Sign up and start monitoring your brand's presence in YouTube comments with all features of your chosen plan.

2

Meet Requirements & Request Refund

After adding at least 50% of your plan's video quota and attempting to post at least 1 comment on each video, if you're not satisfied, email us at admin@rumora.ai with the subject "Refund Request" within 7 days of your purchase.

3

Get Your Money Back

We'll process your refund to the original payment method within 5 business days, no questions asked.

IMPORTANT NOTES

  • Usage Required: You must add at least 50% of your plan's video quota and attempt to post at least 1 comment on each video to be eligible for a refund.
  • The 7-day period begins on the date of your initial purchase.
  • After the 7-day period has expired, refunds are not available for that billing cycle.
  • Due to significant upfront infrastructure costs for video processing and analysis, refunds require meaningful platform usage.
  • Upon refund, your account access will be terminated.
  • This money-back guarantee applies to all subscription plans offered by Rumora.

CONTACT US

Earn Coupon doo

Vodovodska 75, 11030 Belgrade, Serbia

PIB: 107955125

Email: admin@rumora.ai

Last Updated: July 25, 2025