7-Day Money-Back Guarantee
We stand behind our platform with a comprehensive guarantee. If you don't reach 100,000+ people in 7 days, we'll refund your money.
Step 1
Subscribe & get started
Choose your plan and start immediately. All features are unlocked from day one - add videos, generate AI comments, and start posting.
Step 2
Activate the guarantee
Add at least 50 qualifying videos (not your own channel) with at least 5 approved comments each. Enable AI video discovery on both YouTube and TikTok. The 7-day assessment starts automatically once all conditions are met — no time limit.
Step 3
Get your money back
If your campaign's total tracked reach is under 100,000 people by day 7, email admin@rumora.ai for a full refund within 5 business days.
Guarantee Overview
Our Commitment
At UNIT01 doo ("Company," "we," "us," "our"), we stand behind the Rumora platform with a comprehensive 7-day money-back guarantee. If your campaign reaches under 100,000 people total after giving our platform a proper try, you can get a full refund.
Fair Try Requirements
To ensure you experience the full value of our platform, we require all of the following during your subscription:
- 1.Add at least 50 qualifying videos (not videos from your own channel) and approve at least 5 comments on each. There is no time limit — take as long as you need.
- 2.Approve at least 5 comments per video for posting. Comments post one at a time — the next posts only if the previous is removed.
- 3.Keep AI video discovery enabled for both YouTube and TikTok throughout the entire assessment period. Disabling AI Discover on either platform voids the guarantee.
- 4.Keep auto-posting and auto-boosting enabled (they are on by default).
Questions or Support
If you have any questions about our refund policy, please contact our team at admin@rumora.ai.
Step-by-Step Process
1. Subscribe & Get Started
Choose your plan, complete payment, and start using the platform immediately. All features are available from day one.
2. Meet Requirements & Request Refund
Once all fair-try requirements are met — at least 50 qualifying videos with 5+ approved comments each, AI video discovery enabled on both YouTube and TikTok, and auto-posting on — the 7-day results guarantee activates automatically. If your campaign's total tracked reach is under 100,000 people by the end of the 7-day assessment, email us at admin@rumora.ai with the subject “Refund Request.” Note: Analytics may take 24–72 hours to fully propagate, so we assess eligibility 7–10 days after the assessment starts.
3. Get Your Money Back
We'll process your refund to the original payment method within 5 business days, no questions asked.
Important Terms
Usage Requirements
You must add at least 50 qualifying videos (not from your own channel) and approve at least 5 comments per video for posting. AI video discovery must be kept enabled for both YouTube and TikTok for the entire duration of the assessment period — disabling it on either platform voids the guarantee. Auto-posting and auto-boosting must remain enabled. Refunds are only available if your campaign's total tracked reach is under 100,000 people by the end of the 7-day assessment period.
Assessment Period & Timing
The 7-day results guarantee activates automatically once all conditions are met: at least 50 qualifying videos (not from your own channel) each with 5+ approved comments, AI video discovery enabled on both YouTube and TikTok, and auto-posting on. There is no time limit for reaching these conditions — they can be met on day one or day thirty. Once activated, the 7-day assessment runs and reach is tracked. AI video discovery must remain enabled on both platforms throughout the entire assessment. Analytics may take 24–72 hours to fully propagate, so eligibility is assessed 7–10 days after activation. Canceling your subscription before the assessment ends voids the guarantee. After the assessment period expires, refunds are not available for that billing cycle. Upon refund, your account access will be terminated.
Coverage and Scope
This money-back guarantee applies to Lite, Standard, Plus, and Ultimate plans. The Entry plan ($49/month, 20 videos) is not eligible for the money-back guarantee as 20 videos cannot realistically achieve 100,000+ reach within 7 days. Entry plan users can upgrade anytime and only pay the difference for remaining days.
Need help?
Contact our support team.
Have questions about our refund policy? Our team is here to help ensure you have the best experience with Rumora.
UNIT01 doo
Vodovodska 75, 11030 Belgrade, Serbia
PIB: 107955125
Email: admin@rumora.ai
Last Updated: March 11, 2026