FAQ

Setting up a brand on Rumora typically takes a couple of minutes. The process involves creating a brand profile, defining your target audience, establishing your brand voice, and outlining your marketing objectives. Once set up, you can immediately start finding relevant videos and generating comments.

Rumora offers three primary methods for finding relevant videos: manual URL entry for videos you already know, an advanced search interface to find videos based on keywords and filters, and AI-powered suggestions that automatically identify high-potential videos for your brand. Our documentation provides detailed guidance on creating a video selection strategy based on audience alignment, contextual relevance, and engagement potential.

The number of videos you can target depends on your subscription plan. Our Starter plan allows up to 100 videos/month, Growth plan 300 videos/month, Pro plan 600 videos/month, and our Enterprise plan offers unlimited videos. Each plan also includes a specific allocation of AI-generated comments and comment upvotes to ensure your comments gain visibility.

While Rumora's AI can generate highly effective comments, you can also create and edit comments manually if preferred. Our platform provides guidelines, templates, and performance analytics to help your team create comments that drive results. Many clients use a hybrid approach, leveraging AI-generated comments with human editing for best results.

Rumora's AI technology analyzes the video content and existing comment ecosystem to generate comments that provide genuine value to viewers. Comments follow the natural patterns of high-performing YouTube comments while subtly mentioning your brand in a contextually relevant way. Each comment is designed to address viewer questions, add valuable insights, or share related experiences that naturally incorporate your brand.

Rumora generates several types of comments optimized for different contexts: Value-Add Comments (sharing useful information), Experience-Sharing Comments (relating personal experiences with your product), Question-Based Comments (engaging the creator or community), and Resource-Sharing Comments (mentioning your brand as a helpful resource). Each type is crafted for specific video types and audience needs.

Comment boosting increases the visibility of your comments through strategic upvoting. Rumora's Boost Calculation Engine determines the optimal boost strategy based on the video's comment ecosystem, calculating the exact number and timing of upvotes needed to achieve and maintain top positions. The platform offers three types of boosts: Initial Placement Boost (for new comments), Position Maintenance Boost (to maintain visibility), and Recovery Boost (to improve position).

Yes, Rumora's platform allows you to schedule comments for specific dates and times. This feature is particularly useful for coordinating with content releases, marketing campaigns, or targeting specific time zones for maximum visibility. You can schedule individual comments or set up recurring posting schedules based on your strategic needs.

Rumora provides comprehensive performance analytics including Comment Position (where your comments rank), Estimated Impressions (views your comments receive), Engagement Rate (interactions with your comments), and Brand Impact Score (estimated brand visibility). The analytics dashboard allows you to track overall campaign performance, evaluate individual comments, and generate custom reports with actionable insights for optimization.

Typical results include increased brand searches (3-5% of comment impressions), website traffic (75-85% of searchers visit), and new customers (3-7% conversion rate). Results vary by industry, comment quality, and video selection strategy. Our ROI calculator can help estimate potential results based on your specific parameters, and our analytics tools track actual performance metrics to measure impact.

Initial results typically appear within 7-14 days as comments gain visibility and impressions. Full impact is usually measurable within 30-45 days when traffic patterns and conversion data become clear. The platform provides real-time performance tracking, so you can monitor progress daily and optimize your strategy accordingly.

Rumora provides metrics on comment reach and visibility. For business impact, you can track brand name search growth in Google Search Console and increased website traffic in your analytics platform. Our customers typically see a significant increase in brand name searches and website visits as their comments gain visibility across YouTube. The platform focuses on delivering reach and awareness, while you can measure the resulting traffic and conversion improvements in your existing analytics tools.

Rumora provides a phased scaling framework with three stages: Foundation (1-10 videos), Controlled Expansion (11-50 videos), and Full Scale (51-200+ videos). Effective scaling involves strategic video selection using tiered prioritization, building scalable workflows with team structures and automation, maintaining comment quality at scale, and optimizing resource allocation based on performance data.

Yes, depending on your subscription plan, you can manage multiple brands under one account. The Starter plan includes 1 brand, Growth plan 3 brands, Pro plan 5 brands, and Enterprise plan unlimited brands. Each brand has its own separate dashboard, settings, and analytics, making it easy to manage distinct brand voices and campaigns.

A/B testing features are planned for future releases but are not currently available. In the current version, you can manually test different comment approaches and track their performance to optimize your strategy. Our team can also provide guidance on what comment styles have performed best for brands in your industry based on our historical data.

We do not currently offer an API for integration. All campaign management and performance monitoring is done through the Rumora web interface. If you have specific integration needs, please contact our support team to discuss your requirements, and we can explore potential custom solutions or add your request to our development roadmap.

Yes, you can cancel your subscription at any time from your account settings. If you cancel, you'll retain access to the platform until the end of your current billing period. There are no cancellation fees or long-term contracts required.

Yes, you can upgrade or downgrade your plan at any time from your account settings. When upgrading, the new features and limits become available immediately, with prorated billing for the remainder of your current cycle. When downgrading, changes take effect at the start of your next billing period.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal. Enterprise clients may also arrange for invoice payment with net terms. All transactions are securely processed through our payment processor, with no financial information stored on our servers.

You can find your invoices in your account settings under the "Billing" section. All historical invoices are available for download in PDF format, with detailed information about each charge, subscription plan, and applicable taxes.