Your account settings control team collaboration, notification preferences, and platform customization. This guide covers the essential account management features that help you work effectively with Rumora.
Team Management
Adding Team Members
You can invite team members to collaborate on your brand campaigns based on your plan's team member limits. Team members get access to all brands in your account and can add videos, approve comments, and monitor performance.
To add team members, navigate to your team settings and send email invitations. New team members get immediate access to your shared workspace and can start contributing to campaign management right away.
Team Collaboration
All team members see the same brand portfolio and performance data, making it easy to coordinate strategy and share insights. You can assign specific brands to different team members or have everyone collaborate on all campaigns depending on your workflow preferences.
Team collaboration often leads to better results because different people bring different perspectives on video selection, comment optimization, and performance analysis. The shared workspace ensures everyone stays aligned on campaign goals and strategy.
Notification Management
Performance Alerts
Rumora can notify you about important performance changes, optimization opportunities, and automation activities. You can customize which alerts you receive and how frequently you want to be notified.
Common notifications include significant position changes for your comments, performance milestones like reaching 10,000 or 100,000 total reach, and alerts when comments need boosting or when automated actions occur.
Automation Notifications
The system can alert you when AI agents take automated actions like posting comments, boosting engagement, or detecting performance issues. These notifications help you stay informed about campaign activity without requiring constant manual monitoring.
You can adjust notification frequency from real-time alerts to daily or weekly summaries, depending on how actively you want to monitor campaign activity.
Platform Customization
Interface Preferences
You can customize various aspects of the Rumora interface to match your workflow preferences. This includes default chart views (cumulative vs daily reach), preferred sorting options for brand and video lists, and automation settings.
The customization options help you optimize the platform for your specific use case and work style, making campaign management more efficient and aligned with your business processes.
Automation Settings
Control how much the AI agents handle automatically versus requiring your manual approval. You can set global preferences for auto-posting, auto-boosting, and auto-approval features, with the ability to override these settings for specific videos or brands when needed.
Most users find the default automation settings work well, but having granular control ensures you can adapt the platform to your specific comfort level and business requirements.
Data Management and Security
Performance Data Export
You can export your campaign performance data in various formats for external analysis or record keeping. This includes reach history, comment performance metrics, video analytics, and strategic insights generated by the AI agents.
Data export is particularly useful for creating custom reports, integrating with other analytics tools, or preserving historical performance data for long-term analysis.
Account Security
Rumora includes standard security features like password management and session monitoring. For enterprise accounts, additional security options are available including two-factor authentication and advanced access controls.
The platform uses enterprise-grade encryption and follows standard security practices to protect your campaign data and account information.
Support and Assistance
Getting Help
Support availability depends on your subscription plan. Lite plan users have access to Discord community support and comprehensive documentation. Standard and Plus plans include direct email support with faster response times. Ultimate plan customers get dedicated account managers and strategic consultation.
For billing questions, plan changes, or technical issues, email admin@rumora.ai with your specific question or concern. The support team can help with account setup, campaign optimization, and troubleshooting any platform issues.
Best Practices for Account Management
Keep your account organized by regularly reviewing team member access, cleaning up outdated notification settings, and ensuring your billing information stays current. Regular account maintenance helps ensure smooth operation and optimal performance from your AI-powered campaigns.
When working with team members, establish clear responsibilities for who manages which brands or aspects of campaign management. This coordination helps prevent conflicts and ensures all aspects of your campaigns receive appropriate attention.
Account settings provide the foundation for effective campaign management. Take time to configure the platform to match your workflow and business requirements, and don't hesitate to reach out for support when you need assistance optimizing your setup.